Please read these delivery terms (Delivery Terms) carefully before ordering products from this website. By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.
When do these JENIM SPORTS Delivery Terms apply?
These Delivery Terms apply to all offers and agreements relating to the sale and delivery of products via this website by JENIM SPORTS. When you order anything from this website (http://www.jenimsports.com) or any web pages directly connected to this website, your agreement to the Delivery Terms during the order process constitutes your acceptance of the applicability of these Delivery Terms. It is only possible to deviate from these Delivery Terms if agreed in writing by JENIM SPORTS.
JENIM SPORTS’s offer and prices
The representations of products on this website are without obligation and do not bind JENIM SPORTS. JENIM SPORTS are likewise not bound by manifest clerical errors and mistakes in promotional descriptions and other statements referred to on this website. Minor colour and other variations in products are possible as a result of different image acquisition, display technologies or other technical reasons. JENIM SPORTS are not liable for these variations and deviations.
The stated prices include Value Added Tax. Prices are quoted in Thai Baht. JENIM SPORTS reserves the right to make price and product changes prior to an order placed by you. JENIM SPORTS reserve the right to change, limit or terminate any special offers or discounts at any time.
JENIM SPORTS charges shipping costs. These costs will, if applicable, be charged separately and specified and added up with the total amount of the order.
How is a contract concluded with you?
Orders you place through this website are only an invitation to you to conclude a sales contract. The sales contract is only concluded upon the confirmation by JENIM SPORTS’s e-mail to you. Until you have received this confirmation, you will still be able to cancel the order.
You warrant that the information you provide to JENIM SPORTS in the request or order is accurate and complete. JENIM SPORTS is not obliged to accept an order. JENIM SPORTS is entitled at all times to verify an order in advance or to refuse an order without providing reasons. If JENIM SPORTS does not confirm your order within ten working days, it is deemed to have been refused.
JENIM SPORTS will deliver to the address indicated by you within Thailand. JENIM SPORTS can only deliver to a delivery address which is a home or office address. Deliveries will be done on business days, not being a weekend or a public holiday in Thailand.
JENIM SPORTS is entitled, insofar as reasonably possible, to make split deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that JENIM SPORTS deliver the order in parts, JENIM SPORTS may charge you for extra delivery costs. Each split order shall constitute a separate sales contract. If JENIM SPORTS is late delivering a part or one split order is faulty, that will not entitle you to cancel any other split order.
Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle you to compensation. JENIM SPORTS excludes any liability for any failure to meet delivery periods.
Options in case of delivery problems
If JENIM SPORTS discovers prior to entering into the sales contract that it can no longer deliver the ordered products, JENIM SPORTS may offer you an equivalent product in terms of quality, price and function. You are not obliged to accept the replacement product. You may return it, if you so wish, in accordance with the right of return outlined below.
If JENIM SPORTS discovers after entering into the sales contract that JENIM SPORTS can no longer deliver the ordered products, JENIM SPORTS will be entitled to terminate the sales contract. JENIM SPORTS will, of course, inform you immediately and reimburse any payments made.
Methods of payment
Please check this website for information on available payment methods. JENIM SPORTS conducts an individual credit check for each purchase in conformity with this website’s Privacy Notice. Depending on the results of this check, JENIM SPORTS reserves the right to refuse certain methods of payment, cancel orders or terminate the sales contract.
Information on returns
Right of return: Subject to the provisions of these Delivery Terms, you may return the products received without specifying any reasons within 7 calendar days of receipt. The 7 calendar days period commences on the day of receipt of the ordered products. The right to return product only applies if the products are unused and complete including their original packaging insofar as reasonably possible.
To activate a return under this policy you should ring the JENIM SPORTS eCustomer Service team at +66-27-044-499 who will talk to you about the returns process.
In the event of a valid return in accordance with these Delivery Terms, JENIM SPORTS will reimburse the purchase price received from you within fourteen days of receipt of the product or revocation of the sales contract. Your bank or credit card company may require additional time to process your refund and for it to reach your account.
The above right of return applies in addition to, and does not affect, your statutory or contractual rights, including under any applicable consumer protection laws in Thailand.
For international shipping, the price of the item does not include all customs duties and processing fees. If a customer refuses to receive the products or the products are returned to seller, shipping costs will not be refunded by Jenimsports in case of returns. Customers are also required to pay for the cost involved in returning the products. The processing time for refund will take up to 60 days.
What can you do if you are not satisfied?
You may send written complaints concerning the conclusion of the sales contract or its performance to the following address:
JENIM SPORTS Online Store
5 Soi Krungthep Kretha7, Huamark, Bangkapi, Bangkok, 10240, Thailand.
If you wish to make a verbal complaint concerning the conclusion of the sales contract or its performance, you may call +66-27-044-499.
Retention of title
The delivered products will remain the property of JENIM SPORTS until you have paid all amounts owing under any agreement to us in full, including the payment of costs, even of earlier or later deliveries or partial deliveries. You may not sell, dispose of or encumber products before ownership thereof has passed to you.
These Delivery Terms are governed by the laws of Thailand, and each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the courts of Thailand.
Maintenance of products
JENIM SPORTS draws your attention to the washing and maintenance instructions printed on the labels of the products. JENIM SPORTS is not liable for any damage resulting from the incorrect handling of products, including handling contrary to the instructions.